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FAQ

If you're a new to extensions the texture you choose will depend on the style you want. If you want a sleek look, choose our straight bundles. If you want a wavy look choose our ocean wave bundles
No returns or exchanges are honored unless fault is on our behalf.
After you receive your tracking confirmation email please allow 24-48 hours for their system to update.
Rush shipping is offered at checkout. 
Yes, all wigs on the website are made with an elastic band for a glue-less wear.
Once your order has shipped, you will receive an email confirmation to track your order. Please make sure to enter your accurate email address when ordering.
All wig orders take 2 business days to process online payments. Once payment is verified, your order will be shipped within 3-5business days and 10-12 during holidays 
All GoldLabelCo. Hair can be colored or lightened. Seek professional help if you aren't well versed in lightening hair in order to maintain the quality of your hair
All wigs are made with 100% virgin human hair. All bundles are 100% raw.
A frontal has more parting space and will cover your head from ear to ear. A lace closure can be parted only 3 ways, middle or either sides and will cover your head from temple to temple.
All wigs are made with the top quality virgin hair. Made to last up to 3 years with proper care. Raw bundles can last anywhere from 3-5 years.
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